In the fourth year of the quotation, we received a very unexpected call from AHMED OWEINER. We were happy and excited and realized that the opportunity for cooperation was coming. He asked detail information about the various technical parameters of the 1100L trash can and delivery date, we had very professionally answered every question he raised and proposed a corresponding solution. AHMED OWEINER was very satisfied with our professional answers to the products, and we also helped him solve technical problems very efficiently. Later, we also turned to be very good friends.
Thanks to the previous preparation and precise market positioning, our quotation plan was in line with the needs of the local government. The plan became the best solution among all the suppliers of the year, and it successfully helped our customer get a government order of 3,210 1100L galvanized trash cans. Although we had not cooperated with AL SHOUMOUKH before, after three or four years of careful quotation and continuous contact, they had gradually eliminated the distrust of us, because the character of the Arabs is not easy to trust others at the beginning. we were very clear that we were an alternate supplier for our customers. The main reason why they did not choose us was that they had ready-made suppliers to cooperate with each other for many years, but we still insisted on not giving up. Our Chinese patience and persistence finally helped. We moved AL SHOUMOUKH and won the first big order in the UAE.
After receiving the order, we completed the order very carefully. But since we did not know the way of products installation and transportation the customers adopt after the products arrived, the result was that the customer lacked many accessories because of the unclear classification of our packaging. After careful confirmation and consultation, we realized that although the accessories were all complete when we shipped, since the classification was not clear and the products were sent to different places, it resulted that some places were in more accessories and some places were with fewer reductions, and eventually led to more lack accessories. We were very responsible for all the free replacement parts. When the accessories were imported, the customers themselves were also shocked, because we had shipped more than 10 tons of accessories! Thanks very much for our active cooperation and our product responsible attitude, later when we visited AL SHOUMOUKH, the company owner DOCTOR ALI personally met us and invited us to attend the annual dinner hosted by their company. The dinner was our first time to taste the authentic Arabic cuisine.